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How do I group and ungroup issues?

Learn how to group your issues by category, priority, status, and other fields, or turn grouping off for a flat list you can sort freely.

Written by Michelle Ennis

You can group issues by different fields to organize your gallery view. This works in both the All Issues page and inside individual properties, on web and mobile.

Grouping your issues

  1. Go to All Issues or open a property and go to the Gallery view.

  2. Tap or click Group in the toolbar.

  3. Select a grouping option: Create date, Close date, Issue status, Category, Priority, or Created by.

Your issues will be organized into sections based on the field you chose. The active grouping appears as a chip in the toolbar (e.g., "Group: Category") that you can dismiss with the X to return to an ungrouped view.

Selecting issues within a group

When your issues are grouped, you can select an entire group at once by clicking the checkbox next to the group name. This is useful for building reports or applying bulk actions to a specific set of issues.

Turning grouping off

To see all your issues in a single flat list, dismiss the active grouping chip by clicking the X, or open the Group menu and deselect the active option. With grouping off, your sort options (price, category, status, date, created by) apply across the full list instead of within each group.

Good to know

  • Grouping is available on both the All Issues page and inside single properties, on web and mobile.

  • Your grouping preference is saved for your session.

  • When grouping is off, you can still select issues individually or use tap-and-hold (mobile) or click (web) to enter selection mode.


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